Pagers Module

Alerting & Incidents
That Actually Work.

Real-time alerts with on-call schedules, smart escalation, and full asset context. Stop firefighting blind — know exactly what's affected, who's on-call, and how to fix it.

99.7%Avg Uptime
<2minMTTA
85%Noise Reduction
24/7Coverage
PagentZ — Incident Command Live
Active3
Acknowledged7
Resolved Today24
MTTR4m 12s
P1
Core Switch 01 — unresponsive Datacenter-A • 3 assets affected • On-call: Alex G.
2m ago
P2
Subnet 10.0.4.0/24 at 92% utilization Network • IPAM auto-linked • Escalating in 5m
8m ago
P3
SSL certificate expiry — 7 days remaining Web Server 04 • Auto-renewal scheduled
14m ago
OK
AP-Floor3 reconnected — auto-resolved Wireless • 12 clients restored • MTTR: 3m 20s
22m ago
0%
Faster Incident Response
0%
Alert Noise Reduced
0min
Average MTTR
0%
Uptime SLA
Core Capabilities

Everything you need to
own incident response.

From the first alert to post-mortem — every tool your team needs, unified with asset and network context.

Intelligent alerting that cuts through the noise

Not every alert is an emergency. PagentZ uses smart deduplication, grouping, and severity classification to ensure your team only gets paged for what matters.

  • Multi-source ingestion — email, webhook, API, SNMP, syslog
  • Automatic deduplication & grouping of related alerts
  • Severity auto-classification (P1-P5) with custom rules
  • Maintenance windows — suppress alerts during planned work
  • Alert enrichment with asset & network context from IPAM
Try Smart Alerts
CRITICAL #INC-4287

Core Switch 01 — unresponsive

SourceSNMP Trap
AssetCisco C9300-48T (DC-Rack-12)
Subnet10.0.1.0/24 — 47 hosts
On-CallAlex G. (Tier 1)
Grouped3 related alerts suppressed

On-call scheduling that respects your team

Build rotation schedules in minutes. Automatic handoffs, override support, and time-zone aware scheduling keep your team covered 24/7 without burnout.

  • Drag-and-drop rotation builder with templates
  • Multi-tier on-call (primary, secondary, manager escalation)
  • Time-zone aware scheduling across distributed teams
  • Override & swap shifts with one click
  • PTO integration — auto-reassign when someone is out
Set Up On-Call
ON-CALL SCHEDULE Week of Feb 15

Infrastructure Team — Rotation A

AG
Alex GomezPrimary • Mon–Wed
On Duty
JL
Jordan LeePrimary • Thu–Sun
Next Up
TM
Taylor MorganSecondary (all week)
Backup

Smart escalation that never lets things slip

Define escalation policies that match your org. If the primary responder doesn't acknowledge within your SLA, PagentZ automatically escalates — across channels and up the chain.

  • Multi-level escalation policies with custom timeouts
  • Cross-channel escalation — SMS, call, Slack, email, push
  • Auto-escalate on SLA breach with configurable thresholds
  • Manager override — page leadership for P1 incidents
  • Escalation audit trail for compliance reporting
Configure Policies
ESCALATION Policy: Critical Infra

Escalation Path — P1 Incident

1
Tier 1 — On-Call EngineerSMS + Slack • 5 min timeout
Acknowledged
2
Tier 2 — Senior EngineerPhone call + Slack • 10 min timeout
In Progress
3
Tier 3 — Engineering ManagerPhone + Email • War room trigger
Standby

Complete incident timeline — every action tracked

From first alert to final resolution, every action is logged automatically. Build post-mortems in seconds, not hours. Full audit trail for compliance.

  • Automatic timeline from alert → acknowledge → resolve
  • Linked assets, subnets, and configuration changes
  • Team comments, status updates, and war room notes
  • One-click post-mortem generation with AI summary
  • Export to PDF/CSV for compliance and audit
Explore Timelines
RESOLVED #INC-4287 • MTTR: 4m 12s

Incident Timeline

14:02:33Alert triggered — SNMP trap received
14:02:35Auto-enriched: Cisco C9300-48T, DC-Rack-12
14:02:36Paged Alex G. via SMS & Slack
14:03:10Acknowledged by Alex G.
14:04:45Note: "Power cycling switch via IPMI"
14:06:45Resolved — switch back online, all hosts up

AI-powered insights that make you faster

Ask PagentZ AI about your incidents in plain English. Get pattern analysis, root cause suggestions, and predictive alerts before problems escalate.

  • Natural language queries — "Show me recurring P1s this month"
  • Pattern detection across alerts, assets, and network data
  • Root cause suggestions based on historical incidents
  • Predictive alerts — catch problems before they escalate
  • Auto-generated post-mortem summaries
Try PagentZ AI
You

What caused the most P1 incidents this month?

AI

Based on 47 incidents this month, here's the breakdown:

Network switches — 68%
Certificate expiry — 22%
Disk capacity — 10%

Recommendation: 3 switches in DC-Rack-12 have failed 5x. Consider hardware refresh.

Notification Channels

Alert your team
wherever they are.

Multi-channel notifications ensure no critical alert goes unnoticed. Customize per severity and per team.

Phone Calls

Voice alerts for P1 incidents with acknowledgement via keypress

SMS

Text message alerts with reply-to-acknowledge functionality

Slack

Rich Slack notifications with interactive buttons and threads

Email

Detailed email digests with incident context and action links

Push

Mobile push notifications with quick actions from your phone

Webhooks

Send alerts to any system via configurable webhook payloads

How It Works

From alert to resolution
in minutes, not hours.

See how PagentZ transforms your incident response workflow.

01

Detect

Ingest alerts from any source — monitoring tools, APIs, SNMP, email. PagentZ normalizes and deduplicates automatically.

02

Route

Smart routing to the right on-call engineer via the right channel. Severity-based policies ensure the right response.

03

Resolve

Full context at your fingertips — affected assets, network data, runbooks. Resolve faster and auto-generate post-mortems.

The PagentZ Advantage

Incidents with full context.

Unlike standalone alerting tools, every PagentZ incident is automatically enriched with data from your Asset Management and IPAM modules.

Asset Context

See the exact device, its warranty status, location, and owner — instantly.

Network Context

Know the subnet, VLAN, utilization, and all connected devices affected.

AI Correlation

AI connects the dots across modules — finding patterns humans miss.

Alert
Assets
IPAM
On-Call
Why Switch

PagentZ vs the incumbents.

Enterprise-grade alerting at a fraction of the cost. No per-user surprises.

Feature PagentZ PagerDuty Opsgenie
Starting PriceFree / $10/user$21/user/mo$9/user/mo
On-Call Scheduling
Smart Escalation
Asset Context (built-in)××
IPAM / Network Context××
AI-Powered InsightsAdd-on $$×
Unified Dashboard××
SMS / Phone Alerts
Multi-Tenant (MSP)Enterprise onlyEnterprise only
No Per-Alert Overages××
Typical savings for a 10-person team
$1,320/year
Compared to PagerDuty Professional + Snipe-IT + NetBox
Use Cases

Built for teams
like yours.

Real scenarios where PagentZ Pagers transforms incident response.

Solo IT Admin

You're the only IT person. Get alerted on your phone when critical infra goes down — with full context to fix it fast, from anywhere.

Small IT Team

Split on-call fairly with rotation schedules. Auto-escalate when someone misses a page. Keep everyone sane with balanced coverage.

Managed Service Provider

Multi-tenant alerting across client environments. Separate on-call per client, unified view for your NOC. Scale without complexity.

★★★★★
"We replaced PagerDuty and two other tools with PagentZ. The fact that incidents automatically show affected assets and network context? That's the game changer. Our MTTR dropped from 25 minutes to under 5."
AG
Alex GomezIT Director, TechFlow Inc

Ready to own your
incident response?

Start free. No credit card. Full alerting, on-call, and escalation — with asset and network context built in.

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