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SMS Consent

Operator: NIYAN LABS LLC • Toll‑Free: +1 (866) 722‑2902

Table of Contents

1. Program Name & Sender
2. Program Description
3. Message Frequency
4. Fees
5. Opt‑In Methods
6. Opt‑Out & Resubscribe
7. Help & Support
8. Data & Privacy
9. Records of Consent
10. Eligibility
11. Message Types
12. Carrier & Delivery Disclaimer
13. Changes to the Program
14. Termination
15. No Warranties; Liability
16. Governing Law
17. Contact Information
18. Important Notice

1) Program Name & Sender

Program: PagentZ Alerts & Notifications • Sender: NIYAN LABS LLC (dba PagentZ)

Messages are sent from our designated toll‑free number +1 (866) 722‑2902 or approved alphanumeric IDs. We align with FCC, CTIA, and TCPA rules.

2) Program Description

With explicit consent, we send SMS/MMS about: account/security notices, incident alerts, maintenance updates, verification codes, and (optional) promotional updates if separately opted in.

Marketing (optional): up to 4 msgs/month

Bursts may occur during critical incidents.

4) Fees

Msg & Data rates may apply. You are responsible for carrier charges.

5) Opt‑In Methods

1. Web Form Consent: Check an unselected SMS checkbox and submit your number.
2. Keyword: Text START/UNSTOP/YES to +1 (866) 722‑2902.
3. Written Consent: Explicit consent in contract/order/support ticket including the mobile number.
4. Voice (limited): Confirmed on a recorded service call.

Double Opt‑In (recommended): “PagentZ: Reply YES to confirm SMS alerts. Msg&Data rates may apply. HELP for help, STOP to cancel.”

6) Opt‑Out & Resubscribe

Reply STOP to cancel. You'll receive: “PagentZ: You’re opted out. Reply START to resubscribe.” Use START/UNSTOP to rejoin; HELP for assistance.

7) Help & Support

Email [email protected] • Support hours: Mon–Fri, 9am–6pm PT.

8) Data & Privacy

We collect: mobile number, consent timestamps, delivery status, carrier/device metadata, IP (web forms). We do not sell your data. See Privacy Policy.

9) Records of Consent

We retain auditable logs (time, method, source, IP/UA, opt‑out/help events) for at least four years to meet TCPA/CTIA requirements.

10) Eligibility

You confirm you’re the subscriber or customary user of the number, 18+ (or legal majority), and that details are accurate.

11) Message Types

• Transactional/operational alerts and notices
• Security & access verification
• Maintenance and billing confirmations
• Marketing only if separately opted in

12) Carrier & Delivery Disclaimer

Carriers are not liable for delayed/undelivered messages. Delivery may be affected by coverage, device limits, outages, or filtering.

13) Changes to the Program

We may modify/suspend messaging to comply with carrier rules or improve UX. Material changes will be posted here and, where applicable, communicated by email or in‑app.

14) Termination

We may terminate messaging for abuse, regulatory reasons, or program changes. You may request permanent removal via email.

15) No Warranties; Liability

Program is provided “as is.” To the fullest extent allowed, PagentZ/NIYAN LABS LLC are not liable for indirect or consequential damages.

16) Governing Law

California law governs. Venue: San Mateo County, California.

17) Contact Information

NIYAN LABS LLC (dba PagentZ) • 122 Mission Dr, East Palo Alto, CA 94303 • (650) 555‑0123

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Important Notice

By accepting below, you provide express written consent to receive SMS from PagentZ at the phone number you provide. Consent is not a condition of purchase. Msg&Data rates may apply. Reply STOP to cancel; HELP for help.

I have read and agree to the PagentZ SMS Consent Agreement.

Scroll to the end of the agreement to enable this checkbox.

Short Form Summary

• Reply STOP to cancel, HELP for help. Msg&Data rates may apply.
• Consent is not a condition of purchase.

Full Name

Email (for account lookups)

Mobile Number (U.S./Canada)

Use the phone you want messages delivered to.

Company (optional)

Role (optional)

I consent to receive service‑related text messages from NIYAN LABS LLC / PagentZ at the number provided. Msg & Data rates may apply. Reply STOP to opt out; HELP for help.

Required for incident, maintenance, and account/security notifications.

I also consent to receive marketing texts (product updates, promotions) up to 4 msgs/month. Consent is not a condition of purchase. You can opt out of marketing at any time by replying STOP.

Optional — leave unchecked if you do not want marketing texts.

Disclosures & Policies

By submitting, you confirm you are the subscriber or customary user of the mobile number and agree to our Terms of Service and Privacy Policy. Carriers are not liable for delayed or undelivered messages.

Program: PagentZ Alerts • Brand: NIYAN LABS LLC • Contact: [email protected]

Signature (type your full name)

Acts as your electronic signature confirming your consent.

Date

Submit Consent

After consenting, you may receive a confirmation text from +1 (866) 722‑2902. Keep this for your records.